Privacy Policy

A. Information We Collect

When you interact with our store, we may collect the following types of information:

• Identity and contact details — such as your name and email address
• Billing and shipping addresses — required to process and deliver your order
• Order details and purchase history — including products ordered, amounts, and transaction references
• Information you submit — such as messages sent through our contact forms
• Device and usage data — including IP address, browser type, pages visited, and referring URLs, where collected automatically by our platform or analytics tools
• Cookies and similar technologies — where used to support essential functions, analytics, personalization, or advertising

We collect only the information that is necessary for the purposes described in this policy.

B. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To process, confirm, and fulfill your orders
• To arrange shipping and delivery through our fulfillment providers
• To send order confirmations, shipping notifications, and delivery updates
• To provide customer support and respond to your enquiries
• To detect, investigate, and prevent fraud and unauthorized activity
• To improve our website, products, and shopping experience
• To meet applicable legal, accounting, and tax obligations
• To send marketing communications where permitted by applicable law and, where required, with your prior consent

C. Shopify & Third-Party Service Providers

Our store is built on Shopify, a third-party e-commerce platform. Shopify processes certain data on our behalf in order to operate our store. You can read Shopify’s Privacy Policy at shopify.com/legal/privacy.

We may also share necessary personal information with other third-party service providers involved in:

• Payment processing — to authorize and complete transactions at checkout
• Order fulfillment and shipping — including EPROLO and relevant carriers, who receive the information needed to dispatch and deliver your order
• Analytics and advertising — where these services are enabled on our store
• Customer support and fraud prevention — where applicable tools are in use

Each service provider processes personal information according to their own terms of service and privacy practices. We share only the information required for each provider to perform their specific function.

D. Payment Information

Payments are processed through the payment providers enabled at checkout on our store. Payment card details are handled directly by those providers using encrypted and secure connections. We do not directly store full payment card numbers on our systems.

Please refer to the privacy policy of your chosen payment provider for details about how your financial information is processed and protected.

E. Cookies & Tracking Technologies

We, or our platform and service providers, may use cookies and similar tracking technologies for the following purposes:

• Essential functions — such as maintaining your shopping cart and session
• Analytics — to understand how visitors interact with our store
• Personalization — to improve your browsing and shopping experience
• Advertising — where relevant tools are enabled

You can manage or restrict cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our store. Where required by applicable law, cookie consent controls may be available on the website.

F. International Data Transfers

Because we serve international customers and work with third-party service providers located in various countries, your personal information may be processed in countries other than your country of residence. These countries may have different data protection laws.

Where such transfers occur, we rely on applicable legal mechanisms and work with providers who maintain appropriate safeguards for your information, in accordance with relevant data protection requirements.

G. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including processing your orders, providing customer support, meeting legal and accounting obligations, resolving disputes, and maintaining security.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

H. Your Privacy Rights

Depending on your location and the applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or request restriction of certain processing activities
• Withdraw consent where processing is based on your consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please use our contact page. We will respond to your request in accordance with applicable law. Please note that certain legal exceptions may apply and we may not always be able to fulfill every request in full.

I. Children’s Privacy

Our store is not directed at individuals who are not legally permitted to make purchases or provide personal information under the laws of their country or region. We do not knowingly collect personal information from such individuals. If you believe we have inadvertently collected information from someone who should not have provided it, please contact us so we can address the situation promptly.

J. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The most recent version will always be published on this page with an updated effective date at the top.

We encourage you to review this policy periodically. Your continued use of our store after any update constitutes your acknowledgment of the revised policy.

K. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the details below or through our contact page.

• Business name:  Aminex
• Privacy contact email: aminex26@outlook.de

We aim to respond to all enquiries within a reasonable timeframe.