Terms of Service

1. Introduction

Welcome to Aminex. These Terms of Service (“Terms”) govern your access to and use of the Aminex online store and any purchases you place through it. They apply to all visitors and customers.

By using this website, you confirm that you have read, understood, and agreed to these Terms, together with our Shipping & Delivery Policy, Refund & Returns Policy, and Privacy Policy. If you do not agree, please do not use our store.

Our store is hosted on Shopify, a third-party e-commerce platform that powers our online sales.

2. Eligibility & Use of the Website

By using this website, you confirm that you are legally permitted to do so under the laws of your country or region, and that you are of sufficient legal age to enter into a binding agreement.

You agree to provide accurate, current, and complete information when placing an order or contacting us, and to keep your delivery details up to date. You are responsible for any consequences arising from inaccurate information you provide.

We reserve the right to refuse service, cancel orders, or restrict access if we have reason to believe these Terms are being violated or that fraudulent activity is involved.

3. Products & Product Descriptions

We make every effort to ensure that product descriptions, images, specifications, and availability information are as accurate as possible. However, minor variations in color, size, or appearance may occur due to display differences, manufacturing tolerances, or product updates.

We do not warrant that all product information is entirely free of errors. If a product you receive differs materially from its description, please contact our support team promptly.

Product availability is not guaranteed. If an item becomes unavailable after your order is placed, we will notify you and handle any applicable refund accordingly.

4. Prices & Payments

All prices are displayed in the currency shown at checkout. Applicable taxes, shipping charges, and any other fees are shown before you complete your purchase. We reserve the right to update prices at any time; changes will not affect orders already confirmed.

Orders are subject to successful payment authorization through the payment providers enabled at checkout. If payment cannot be processed, your order will not be confirmed. Payment card details are handled directly by those providers using secure, encrypted connections. We do not store full payment card numbers on our systems.

5. Orders & Order Acceptance

When you place an order, you will receive a confirmation email acknowledging that we have received your request. This confirmation does not constitute final acceptance of your order.

We reserve the right to decline or cancel an order after confirmation in circumstances such as:

• The item is out of stock or unavailable from our supplier
• A pricing or product description error has occurred
• Payment authorization cannot be verified
• There is reason to suspect fraudulent or unauthorized activity

If an order is canceled after payment has been taken, we will notify you promptly and process any applicable refund in a timely manner.

6. Shipping & Delivery

Full details about order processing times, estimated delivery windows, shipping fees, tracking information, and customs and import duties are set out in our Shipping & Delivery Policy.

By placing an order, you acknowledge that delivery estimates are not guaranteed dates and that actual delivery may be affected by factors outside our control, including carrier delays, customs clearance, weather, and public holidays.

7. Returns & Refunds

Our approach to damaged, defective, incorrect, missing, or lost orders, and the process for requesting a refund, replacement, or reshipment, is set out in our Refund & Returns Policy.

Please read that policy before contacting support about an order issue. Nothing in these Terms limits any statutory consumer rights you may hold under applicable law.

8. Intellectual Property

All content on this website — including the Aminex name, logo, product photography, written content, design elements, and overall website appearance — may be protected by applicable intellectual property laws, including copyright and trademark law.

You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written permission. Personal, non-commercial use is permitted where expressly stated.

9. Prohibited Activities

When using this website, you agree not to:

• Use the store for any unlawful purpose or in violation of applicable law or regulation
• Submit fraudulent orders or engage in misrepresentation of any kind
• Attempt to gain unauthorized access to our systems, data, or other users’ accounts
• Introduce malicious software, scripts, or code that could damage or disrupt the website
• Scrape or extract store content using automated means without authorization
• Impersonate Aminex, our team, or any other person or entity
• Place false or speculative orders intended to disrupt our operations or supplier relationships

We reserve the right to suspend access, cancel orders, and take appropriate action in response to any prohibited activity.

10. Third-Party Services

Our store is hosted on Shopify and supported by third-party providers including payment processors, fulfillment and shipping partners (including EPROLO), and analytics or advertising tools where enabled. Each provider operates under its own terms of service and privacy policy, independent of ours.

Our website may contain links to external websites. We are not responsible for the content, terms, or privacy practices of any third-party sites. Visiting an external link is at your own discretion and risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Aminex and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any products purchased through it.

Our total liability in connection with any order or claim shall not exceed the amount paid for the relevant order.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our operations, legal obligations, or platform requirements. The most current version will always be published on this page with an updated effective date.

Your continued use of the website after any update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

13. Applicable Law & Consumer Rights

Regardless of where your order is placed or fulfilled, this store respects and does not seek to exclude the mandatory consumer-protection rights that apply to you under the laws of your country or region of residence.

If you are a consumer based in the European Union, you may benefit from protections under EU consumer law, including the EU Consumer Rights Directive, regardless of any other terms set out here. If you are based in the United Kingdom or another jurisdiction with mandatory consumer protections, those rights are similarly preserved.

The applicable governing law and jurisdiction for any dispute between us has not been confirmed and will be updated once our legal registration details are finalized. Until that update is published, nothing in these Terms prevents you from asserting your rights under the mandatory laws of your country of residence.

14. Contact Us

If you have any questions about these Terms of Service, our support team is here to help. You can reach us through our contact page or directly by email.

• Store name: Aminex
• Email: aminex26@outlook.de